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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Jimenez

September 12, 2025

5  out of  5
rating by William Jimenez
"Very friendly and helps right away. Most likeable insurance."
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SUE COOPER

September 4, 2025

5  out of  5
rating by SUE COOPER
"I have been working with Amber for the past few days to set up renters for my nephew. This request was on short notice and Amber went above and beyond to get this policy set up. She is efficient and professional, but more important to me is her patience, understanding and her kindness. Thanks Amber, Sue and Josh"
We responded:
"Thank you so much for your kind words, Sue and Josh! We're thrilled to hear that Amber was able to provide the efficient, professional, and compassionate service you needed on such short notice. Your appreciation means a lot to us, and we'll be sure to share your compliments with Amber. We're always here to help you and your family whenever you need us! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Katherine

August 20, 2025

5  out of  5
rating by Katherine
"I would recommend anyone to Kerry idlebird -State Farm insurance. His team members have treated me like their own family and I’m just very grateful because it’s hard to get such treatment anywhere else. They are patient, respectful and thruthful about their services. Tyrone Galloway was the reason why I chose State Farm. He has great customer service and extremely knowledgeable about his work. Thank you for all your service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jax Baumgart

August 12, 2025

5  out of  5
rating by Jax Baumgart
"Friendly and helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Willard Redding

July 23, 2025

5  out of  5
rating by Willard Redding
"Thank your help with all my policy you and co worker are the best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sue Reinis

June 19, 2025

5  out of  5
rating by Sue Reinis
"Kerry Idlebird and his team went above and beyond when we had an immediate need for an insurance policy update. Would highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lily Padgett

June 12, 2025

5  out of  5
rating by Lily Padgett
"Very responsive and helpful! Anytime I’ve had something come up I’ve been able to get in touch right away."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Katie hicks

May 29, 2025

5  out of  5
rating by Katie hicks
"Unfortunately I broke down on I-840W. I called my State Farm Agency for help. The associate, Sarah immediately started to get help for me. She stayed on the phone with me and made sure I was okay on the highway . A claim was made for towing my car in for repair. The Kerry Idlebird Agency for State Farm Insurance is the best. They are professionals willing to go the extra mile to help you when you need it the most."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shakiera Chiles

April 24, 2025

5  out of  5
rating by Shakiera Chiles
"I did understanding my bill and was extremely frustrated about the situation. The first person I spoke with Sara who was amazing and extremely patient literally did all she could. I was later given a call from Kerry because I was not understanding the process of adding a minor child. Kerry stayed late by over an hour to reach out to the billing department of State Farm to assist with explaining to me why my bill was so high. Long story short even before the issue was resolved I was still going to pay the new monthly bill because taking the time and the understanding shown on how and why I felt the way I did amazing. It was not like I was just a nobody. They both did a great job and I can be a lot to deal with. Thank you both😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ashton C

April 8, 2025

5  out of  5
rating by Ashton C
"Spoke to amber on the phone, went from never having filed insurance before to having my vehicle insured within the hour, she is amazing!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Doug Taylor

April 2, 2025

5  out of  5
rating by Doug Taylor
"I can not say enough good things about my experience with Tyrone Galloway at Kerry Idlebird State Farm!!! Tyrone has been my agent through several moves in the past, and has always been so helpful and professional! I am in the process of moving again now and had a lot of changes to make with the policy. He was so patient with all my requests and as always, top-notch service and friendly help!! Highly recommend!!! Thanks Tyrone!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Torri Johnson

March 27, 2025

5  out of  5
rating by Torri Johnson
"I cannot say enough positive things about my experience with Kerry and his amazing team at State Farm who always take the time to answer any questions that I may have, thoroughly and with respect. From start to finish, they have been incredibly helpful and professional. In particular, Sara went above and beyond in providing top-tier customer service. She was patient, attentive, and truly dedicated to helping me resolve a very stressful issue. Thanks to their hard work, everything has been sorted out, and I finally feel at ease. I highly recommend Kerry and his team for anyone looking for excellent service and support! Thank you so much for your dedication! ✅️🚗💨"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joie Joie

February 27, 2025

5  out of  5
rating by Joie Joie
"Kerry and Amber provided excellent service, they are very kind and are very experienced in their work. I was glad to meet them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Salah lharjaoui

February 25, 2025

5  out of  5
rating by Salah lharjaoui
"Good service and special thanks to sara she has amazing costumer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Raquel Reina

February 25, 2025

1  out of  5
rating by Raquel Reina
"I'm not sure why it was okay for fraudulent behavior to take place on Amber Alvarez-Clemente's part. Why did she feel the need to put her father's insurance in connection with my home address when there is no relation there? Very trifling in my opinion but I wouldn't expect anything less from her or her family."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
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Drew M

February 21, 2025

5  out of  5
rating by Drew M
"Happy with the responsiveness and initiative from this team. Sara has been extremely helpful in working with me on claims, quotes, and more."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dhananjay Kumar

February 19, 2025

5  out of  5
rating by Dhananjay Kumar
"Amber and Orpa are great staff members in your office. Both of them are courteous, helpful, and knowledgeable about the stuff they do. I was impressed with Orpa's call today (Feb 19, 2025) to inform me that one of the cars needs to come out from my premier due to total loss of that car in a recent accident. The other party was found at fault."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Devonte Harrison

February 5, 2025

5  out of  5
rating by Devonte Harrison
"I received wonderful customer service from Ms.Sara and staff. Been a customer for four years and looking forward to many more to come! Professional and attentive service highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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artenas steverson

February 4, 2025

5  out of  5
rating by artenas steverson
"Corrie is Just the best . Call and be taken care of !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Iris mendez

January 29, 2025

5  out of  5
rating by Iris mendez
"I been with this agent for me y years and I really recommend them, they always help me with any issues and questions that I have. Always return my calls right away and orpha is the best agent, she is very professional and have I lot of knowledge about what she does."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Venetta DeGraffinried

January 29, 2025

5  out of  5
rating by Venetta DeGraffinried
"I feel that my State Farm Agency Kerry Idlebird really care about me. I made a few 🙂 back to back calls ( interrupting a meeting) in order to make a premium payment. I left a message and in a matter of about 15 minutes or less Amber called me right back to check if everything was ok. She took my payment by phone. Thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cole Hudson

December 31, 2024

5  out of  5
rating by Cole Hudson
"This Statefarm has always gone well beyond to make sure we can maintain affordable coverage and when we have presented concerns about our plans cost they gave always done all they can to make sure they adjust wherever they can for us."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dori Lowder

December 3, 2024

5  out of  5
rating by Dori Lowder
"After dealing with several other car and homeowner insurance companies, I’ve found that this State Farm agency and Amber in particular are top notch. She was wonderful in helping me get our policies!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Famakinde

August 9, 2023

5  out of  5
rating by Michael Famakinde
"Amber is very helpful. She helped me get insurance for my friend in just 10mins even though he’s new to the US and doesn’t know what to do. Great job"
We responded:
"Thanks for sharing your experience with our agency. We truly look forward to serving you in the coming years. "
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Kerry Mickens

April 26, 2023

5  out of  5
rating by Kerry Mickens
"Good service and very knowledgeable"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"