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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashton C

April 8, 2025

5  out of  5
rating by Ashton C
"Spoke to amber on the phone, went from never having filed insurance before to having my vehicle insured within the hour, she is amazing!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Doug Taylor

April 2, 2025

5  out of  5
rating by Doug Taylor
"I can not say enough good things about my experience with Tyrone Galloway at Kerry Idlebird State Farm!!! Tyrone has been my agent through several moves in the past, and has always been so helpful and professional! I am in the process of moving again now and had a lot of changes to make with the policy. He was so patient with all my requests and as always, top-notch service and friendly help!! Highly recommend!!! Thanks Tyrone!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Torri Johnson

March 27, 2025

5  out of  5
rating by Torri Johnson
"I cannot say enough positive things about my experience with Kerry and his amazing team at State Farm who always take the time to answer any questions that I may have, thoroughly and with respect. From start to finish, they have been incredibly helpful and professional. In particular, Sara went above and beyond in providing top-tier customer service. She was patient, attentive, and truly dedicated to helping me resolve a very stressful issue. Thanks to their hard work, everything has been sorted out, and I finally feel at ease. I highly recommend Kerry and his team for anyone looking for excellent service and support! Thank you so much for your dedication! ✅️🚗💨"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joie Joie

February 27, 2025

5  out of  5
rating by Joie Joie
"Kerry and Amber provided excellent service, they are very kind and are very experienced in their work. I was glad to meet them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Salah lharjaoui

February 25, 2025

5  out of  5
rating by Salah lharjaoui
"Good service and special thanks to sara she has amazing costumer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Raquel Reina

February 25, 2025

1  out of  5
rating by Raquel Reina
"I'm not sure why it was okay for fraudulent behavior to take place on Amber Alvarez-Clemente's part. Why did she feel the need to put her father's insurance in connection with my home address when there is no relation there? Very trifling in my opinion but I wouldn't expect anything less from her or her family."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
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Drew M

February 21, 2025

5  out of  5
rating by Drew M
"Happy with the responsiveness and initiative from this team. Sara has been extremely helpful in working with me on claims, quotes, and more."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dhananjay Kumar

February 19, 2025

5  out of  5
rating by Dhananjay Kumar
"Amber and Orpa are great staff members in your office. Both of them are courteous, helpful, and knowledgeable about the stuff they do. I was impressed with Orpa's call today (Feb 19, 2025) to inform me that one of the cars needs to come out from my premier due to total loss of that car in a recent accident. The other party was found at fault."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Devonte Harrison

February 5, 2025

5  out of  5
rating by Devonte Harrison
"I received wonderful customer service from Ms.Sara and staff. Been a customer for four years and looking forward to many more to come! Professional and attentive service highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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artenas steverson

February 4, 2025

5  out of  5
rating by artenas steverson
"Corrie is Just the best . Call and be taken care of !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Iris mendez

January 29, 2025

5  out of  5
rating by Iris mendez
"I been with this agent for me y years and I really recommend them, they always help me with any issues and questions that I have. Always return my calls right away and orpha is the best agent, she is very professional and have I lot of knowledge about what she does."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Venetta DeGraffinried

January 29, 2025

5  out of  5
rating by Venetta DeGraffinried
"I feel that my State Farm Agency Kerry Idlebird really care about me. I made a few 🙂 back to back calls ( interrupting a meeting) in order to make a premium payment. I left a message and in a matter of about 15 minutes or less Amber called me right back to check if everything was ok. She took my payment by phone. Thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cole Hudson

December 31, 2024

5  out of  5
rating by Cole Hudson
"This Statefarm has always gone well beyond to make sure we can maintain affordable coverage and when we have presented concerns about our plans cost they gave always done all they can to make sure they adjust wherever they can for us."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dori Lowder

December 3, 2024

5  out of  5
rating by Dori Lowder
"After dealing with several other car and homeowner insurance companies, I’ve found that this State Farm agency and Amber in particular are top notch. She was wonderful in helping me get our policies!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Famakinde

August 9, 2023

5  out of  5
rating by Michael Famakinde
"Amber is very helpful. She helped me get insurance for my friend in just 10mins even though he’s new to the US and doesn’t know what to do. Great job"
We responded:
"Thanks for sharing your experience with our agency. We truly look forward to serving you in the coming years. "
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Kerry Mickens

April 26, 2023

5  out of  5
rating by Kerry Mickens
"Good service and very knowledgeable"
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Ky’ Ky’

February 17, 2023

1  out of  5
rating by Ky’ Ky’
"Raised each of our family member’s monthly payment by more than $100 blindsidedly without warning or explanation"
We responded:
"We’re so sorry this happened to you. That is definitely not what we want our customers to experience. Can you reach out to (336) 938-0041 and we’ll discuss your experience in better detail."
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Tina Thomas

January 23, 2023

5  out of  5
rating by Tina Thomas
"A-MAZ-ING!! Tyrone was absolutely wonderful. Between my previous agent and the 1 800 number having me in a circular conversation (with no resolve) for almost 3 days, I almost gave up on State Farm. I got the best, most friendly, and patient care with this agency. Thank you so much, Tyrone! Now, my headache is gone lol 😁 I can enjoy my new car now."
We responded:
"We are pleased to hear you had a positive experience working with Tyrone! Thank you for taking the time to leave some feedback."
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Ronald Edwards

September 14, 2022

5  out of  5
rating by Ronald Edwards
"Kerry and his agency have been great! Orpa, Amber, and Tyrone are professional, pleasant, customer focused and responsive, and they are very good at what they do. I'm very pleased with their service."
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T McBrown

August 11, 2022

5  out of  5
rating by T McBrown
"This State Farm team gives personal and informational support for what product fits into your needs. I have been a customer for years and they continually provides me with excellent customer care and support. I always have a truly wonderful experience with my insurance family. I appreciate Sara going a step above to ensure that my insurance needs are on-point and correct. This is how an extraordinary team sets themselves from the pack. A team of friendly, professional, and knowledgeable staff. Thank you all, Kerry, Sara, Tyrone and Orpa for bringing excellent service and warm attentive interaction. I highly recommend Kerry Idlebird State Farm and his team."
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R.C. Monge

July 25, 2022

4  out of  5
rating by R.C. Monge
"Very efficient and professional. Orpa Paula assisted me with a window smashed that happened recently. She was very helpful and got me in touch with the appropriate people to get my issue resolve. Thanks"
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Gerald Williams

July 13, 2022

5  out of  5
rating by Gerald Williams
"Very helpful very friendly helpful advice explaining what best for me and my family thanks for putting my mind at ease by putting my family 1st once again thank you"
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Clement Dogbe

July 13, 2022

5  out of  5
rating by Clement Dogbe
"Very trust people out there"
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NaNas

July 7, 2022

5  out of  5
rating by NaNas
"The whole staff in general is amazing. Sara helped me out a lot with questions and concerns I had. She promised to call me with updates etc... and she kept her word! If you need reliable and amazing deals on insurance, call Kerry in Burlington. He'll make sure you are good. Thank you State Farm for all you have done for me. Protection, renters insurance, drive safe and save policy. You all have saved me lots of money. When you get there, tell them Rhonda D sent you and you will be set."
We responded:
"Rhonda, thank you so much for your kind words. It's customers like you that motivate us to be the best we can be. Warm regards...."
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Tony

May 9, 2022

5  out of  5
rating by Tony
"Very helpful when talking about insurance been working wit them for few years and has been very good"
We responded:
"Anthony, thank you for your kind words. We are here when you need us...!"